Samsung Instinct tips – Mobile Syncing
What is Mobile Sync?
Mobile Sync is the service that Samsung Instinct and select mobile phones from sprint uses to keep contacts up to date, it can be access by logging into your account on sprint.com and clicking "Sprint Mobile Sync – My Contacts" or click on MY ONLINE TOOLS at the top. It will allow you import Outlook contacts from CSV files, also you can add contacts this way, disable/enable it and control everything from there. Whatever is on the WEBSITE will sync to your phone for contacts.
Here is what to try if you are not able to get your Contacts to Sync with sprint.com and using the Desktop Manager Software. Samsung Cell Phone tips & tricks
Getting your contacts on your Sprint Mobile if you are not using the sprint software can also be done by opening up Outlook and going to EXPORT and Exporting as a Windows Based Comma Separated Values file (CSV) Samsung Instinct
Method 1:
1. Log in to sprint.com
2. Do you see your Samsung Instinct phone under your profile or does it show the old phone. If you are having the outlook sync problem, most likely your old phone is there under your profile.
3. Click on settings & passwords link on top
4. Click on edit profile
5. Click on update phone information
7. Enter your phone number, you will get a text message with code
8. Enter that code when asked on the website
9. Log out, log back in
10. Sprint Samsung Instinct should be there now. Click on “Online Tools” on top
11. Click on mobile sync to set it up.
12. Done, plug in your phone and sync away!
SOURCE: http://davidciccone.com/2008/06/21/instinct-outlook-contact-sync-fix/
Original Thread: http://www.instinct-samsung.com/index.php/topic,512.0.html
I had the phone already on my account however once I did this trick I was able to utilize the Sprint Software to pull all my contacts from outlook and put them on the Website.
Method 2 Update 6/22/08:
a) If above still is not working and all of your contacts are on the site but your phone keeps saying "Still registering", Goto settings on your phone and goto RESET => RESET PHONE, this will default your phone and when it restarts it will try to Mobile Sync again and should work now.
b) Users have also reported that if you login to the website and DISABLE mobile sync, and also disable it on the Phone, then re-enable it, the contacts will sync. This will not require a full Phone Reset using this way.
I had to do this Method 1 and Method 2 to get all my contacts Working.
Also make sure when you login to sprint.com and goto mobile sync you are hitting ENABLE.
What sprint has said is the issues so far:
- The servers are being taxed just try again later
- Try Resetting your Phone
- Pretty much useless except just wait? blah!
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